We want you to have a personable client experience. 

WHAT WE OFFER

Management Company & Freehold Directors

We strive to provide a high level of quality maintenance at the estates under our management, in order to meet the expectation of your leaseholders and residents. All maintenance is undertaken under highest industry-standard control measures by vetted contractors recommended by unbiased feedback.

 

We also abide by current Health & Safety rules and regulations, as well as any relevant local authority rules. 

 

Estates are inspected regularly, and a fully detailed inspection report is provided. We are also available to meet clients/leaseholders/residents on site - by appointment - reinforcing our work ethic to bring you a more personable hands-on experience.

The financial reports are issued on a quarterly (unless otherwise agreed) basis and are tailored to your needs. Whilst being detailed and thorough, they are customer-friendly and easy to understand. A clear forecast of bank balances, service charge expenditure and actual versus budget are included in our financial reports and a credit control system is in place to keep track of arrears.


The contractors we use at our managed sites are put through a rigorous recruitment exercise to ensure the selected contractor is the best fit for the job; we apply a multi-layered vetting process to achieve this.


We have put in place an intuitive system that facilitates:

 Prompt service charge 

Ground rent collection 

Dispatch leaseholder information packs

Alteration consents 

Renewal of

insurance policies. 

Robust control measures and inspection of minor works are carried out throughout the period of a project to ensure a quality standard is delivered from start to finish.

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